Shipping policy
We are committed to delivering fresh, high-quality fruit gift baskets to our customers across the United States. This Shipping Policy outlines our order processing procedures, shipping methods, estimated delivery timeframes, and other important information regarding the shipment of your order.
By placing an order through our website, you agree to the terms outlined in this Shipping Policy.
Order Processing Times
All orders are processed within 1–3 business days after payment has been successfully received and verified.
Orders are processed Monday through Friday, excluding weekends and federal holidays.
Orders placed after 5:00 PM (EST) will be processed on the next business day.
During peak seasons, holidays, promotional events, or periods of unusually high order volume, processing times may be extended. If significant delays occur, we will notify affected customers whenever possible.
Shipping Destinations
Teariselora currently ships exclusively within the United States.
We do not offer international shipping at this time.
We ship to residential and commercial addresses throughout the contiguous United States, Alaska, and Hawaii where carrier services are available.
Some remote locations may experience longer delivery times due to carrier limitations.
Shipping Methods & Delivery Estimates
Delivery estimates begin after the order has been processed and shipped.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 3–7 Business Days |
| Expedited Shipping | 2–4 Business Days |
| Priority Shipping | 1–3 Business Days |
Delivery times are estimates only and are not guaranteed unless specifically stated during checkout.
Actual delivery times may vary depending on destination, weather conditions, carrier operations, seasonal demand, and other factors beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, selected shipping method, package weight, and order value.
Any applicable shipping fees will be displayed before you complete your purchase.
From time to time, Teariselora may offer promotional shipping discounts or free shipping offers. Eligibility requirements will be clearly communicated when such promotions are available.
Local Pickup & Local Delivery
At this time, Teariselora does not offer:
- Local pickup services
- In-store pickup
- Curbside pickup
- Local delivery services
All orders must be shipped to a valid United States shipping address.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Tracking details may take up to 24–48 hours to become active within the carrier's system.
Customers are responsible for monitoring shipment progress using the provided tracking information.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Teariselora is not responsible for delays, failed deliveries, or additional shipping charges resulting from:
- Incorrect addresses
- Incomplete addresses
- Invalid recipient information
- Failed delivery attempts
If you discover an error in your shipping information, please contact us immediately. We cannot guarantee modifications once an order has entered processing or shipment.
Damaged, Lost, or Delayed Shipments
If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of both the package and its contents.
If a shipment appears lost or significantly delayed, please contact us so we can work with the shipping carrier to investigate the issue.
While we strive to assist customers whenever possible, Teariselora is not responsible for delays caused by:
- Severe weather conditions
- Natural disasters
- Carrier disruptions
- Transportation issues
- Public emergencies
- Events beyond our reasonable control
Order Changes & Cancellations
Customers may request order modifications or cancellations before the order enters processing.
Once an order has been processed, packed, or shipped, we may be unable to modify or cancel the order.
Please contact our customer support team as soon as possible if changes are needed.
Seasonal & Holiday Shipping
During holidays and other high-volume periods, delivery carriers may experience delays.
We encourage customers to place orders well in advance of important occasions to ensure timely delivery.
Estimated delivery dates provided during checkout should be considered approximate during peak shipping periods.
Contact Us
If you have any questions regarding shipping, delivery status, or tracking information, please contact our customer support team through our Contact_Us page.
We appreciate your trust in Teariselora and look forward to delivering fresh, thoughtfully curated fruit gift baskets to your doorstep.